JS1 TALKBACK BY JS1 SOFTWARE

Send invoices and payment reminders on WhatsApp, from your own number

JS1 Talkback sends your invoices, payment reminders, order and dispatch updates to your customers on WhatsApp, and shows their replies in one inbox for your team. No monthly fee: you pay only for the messages you send, from ₹0.70 a message.

For businesses using JS1 ERP or a connected software.

Sign up Chat on WhatsApp

WhatsApp chat for sales enquiries only. No calls, please.

Already using JS1 Talkback? Sign in

15+ years making business software
70+ businesses run on our ERP
No monthly fee
Your number stays yours
What it does

The messages your customers wait for

Sent the moment the work is done, read on the phone your customer already checks.

Invoices

The invoice, with its PDF, straight to your customer's WhatsApp.

Payment reminders

Outstanding amounts and due dates, sent on time, without a phone call.

Orders and dispatch

Order confirmations and dispatch details, so nobody has to ask.

Replies in one inbox

When a customer replies, your team sees it in the inbox and can answer, included in the price.

How it works

Three steps to your first message

1

Sign up and buy your first pack

Give your business details (GSTIN or PAN) and buy a pack from ₹1,000. You get a receipt at once and the GST invoice follows. We confirm each new account within one working day.

2

Connect your number

Open a Meta (Facebook) link on your own phone or computer and connect your business number, in about 10 minutes. The number and its WhatsApp Business account stay yours.

3

Send, and read replies

Send from JS1 ERP or from your own software, using JS1's ready message templates. Replies come into the Talkback inbox.

Prices

No monthly fee. Pay only for messages.

Buy a pack and use it over a year. ₹0.85 a message, or ₹0.70 a message when you buy ₹6,000 or more. Prices are plus 18% GST. One price a message: no separate bill from Meta.

₹1,000

plus GST

about 1,176 messages
at ₹0.85 each

₹3,000

plus GST

about 3,529 messages
at ₹0.85 each

Best value

₹6,000

plus GST

about 8,571 messages
at ₹0.70 each

₹12,000

plus GST

about 17,142 messages
at ₹0.70 each

What would it cost me?

Who it is for

For JS1 ERP and connected software

JS1 ERP users

JS1 ERP already sends through Talkback. Once your number is connected, we switch your ERP over and your invoices go out from JS1 ERP itself.

Businesses with a connected software

If your billing or order software is connected to Talkback through our simple API, you send straight from it. Your software company can connect it; developers get a free test key to try it before anything goes to a real customer.

Software companies

Offer Talkback to the shops you look after: each shop connects its own number, and you can set how much each one may send in a month.

Questions

Frequently asked questions

No. You buy a pack of messages (from ₹1,000, plus GST) and each message you send is taken from it. The inbox is included.

Your balance is valid for one year from your latest purchase. Every new pack moves the whole balance to one year from that payment. Messages not used by then expire.

When it is handed to the WhatsApp network, whether or not your customer reads it. A message the network refuses before sending is not charged. Sending stops when your balance reaches zero, so there is never a surprise bill.

Business updates your customers expect: invoices, payments, orders, dispatch and account updates, from approved templates. JS1's standard templates are ready to use; your own wording needs Meta's approval first. Marketing and offer messages are not part of Talkback.

Not at present. Messages are sent from JS1 ERP or from a software connected to Talkback; there is no screen for typing a message and sending it to many customers. Your team can answer customers' replies from the Talkback inbox.

Your own business number. You connect it yourself through Meta's own page, and the number and its WhatsApp Business account belong to you.

Yes. You get a payment receipt as soon as your payment is recorded, and the GST tax invoice from JS1 Software within 2 working days.

If we decline your signup after you pay, or your number never connects, we refund the full amount. Once your number is connected, packs are non-refundable. See our Terms & Refund Policy, which also has the rules on what may be sent.

Get paid sooner, without the phone calls

Sign up, buy your first pack and connect your number in about 10 minutes. No monthly fee.

Sign up Chat on WhatsApp

WhatsApp chat for sales enquiries only. No calls, please.